The word shopping brings feelings of
immediate fervour to most people. But if you combine the word shopping
with car insurance as in "shopping for vehicle insurance" it
produces the opposite event. The thought of shopping for car insurance
makes the eyes glaze over and the heart rate drop to the pace of a
slumbering couch potato.
Couch potato? Indeed. Doug Heller, a consumer
advocate at The Foundation for Taxpayer & Consumer Rights (a
California-based consumer advocacy group) and a recognized vehicle
insurance issues specialist, told us that too often "people purchase
auto insurance by calling the number on the tv screen."
But wait, this is important stuff! You want to
be adequately covered if you get in an accident. And you certainly
don't want to pay more for automobile insurance than you have to.
Maybe waiting for a solution to be beamed into your tv is not the
greatest idea.
How can you stay awake while surfing through
this cloudy subject? Just remember: There is money to be saved. How
much? Hundreds, even thousands, per year. For example, one of the
authors typed all of his auto insurance information into a comparative
car insurance service. The quotes (for very basic coverage on two old
vehicle) ranged from $1,006 to $1,807 a difference of $801 a year.
If you're currently dumping thousands into your auto insurance
companies coffers because of a couple of tickets, an chance event, or
a questionable credit score, shopping your policy against others may
be well worth the effort.
Look at it this way you can convert the money
you save into the purchase of something you've lusted after for a long
time. Hold that goal in your mind. Now, let's begin.
Before you can shop for something, you have to
decide what you need. The first step in finding the right insurance
for you is to figure out the amount of coverage you need. This varies
from state to state. So take a moment to find out what coverage is
required where you live. Make a list of the different types of
coverage and then return for the next step. (You will find a list of
each state's requirements and an explanation of the various types of
vehicle insurance in "How Much auto insurance Do You Really Need?".
Also, check out "Little-Known But Important insurance Issues" as it
has a glossary of basic insurance terminology.)
Now that you know what is required, you can
decide what if anything you need in addition to that. Some people
are quite cautious. They base their lives on worst-case scenarios.
automobile insurance companies love these people. That's because
insurance companies know what your chances are of being killed or
maimed, and how likely it is for your car to be damaged or stolen. The
information the car insurance companies has collected over previous
decades is crunched into "actuarial tables" that give automobile
insurance adjustors a quick look at the probability of just about any
occurrence.
It is important to keep in mind that the basis
of automobile insurance is a difference of opinion between you (the
insured) and them (the insurance organizations). You believe you will,
at some point, probably get in an fortuity. The insurance company
believes you probably won't. And the auto insurance accident, is
willing to take your money to prove you wrong.
So how much vehicle insurance should you buy
beyond your state's minimums?
"Look at your personal financial situation,"
Dennis, director of the Insurance Consumer Advocate Network (I-CAN)
and former insurance adjuster, advised. "If you have assets to protect
and that is all vehicle insurance is doing get enough liability
coverage." For instance, if you purchase $50,000 of bodily injury
liability coverage but have $100,000 in assets, attorneys could go
after your treasures in the event of an car crash in which you're
at-fault and the other party's medical bills exceed $50,000.
Dennis noted that his general recommendation for
liability limits are $50,000 bodily injury liability for one person
injured in an chance event, $100,000 for all people injured in an
accident and $25,000 property damage liability (that is, 50/100/25)
given that half of the cars on the road are worth more than $20,000.
Here again, though, let your financial situation be your guide. If you
have no assets, don't buy excess coverage.
Another issue Dennis H mentioned is that the
limits of any uninsured and/or underinsured motorist coverage that you
purchase cannot exceed the limits of your liability coverage. Such
coverage, he said, can be valuable, as it will cover lost income if
you're out of work for several months after being injured in a major
car crash.
Your driving habits may also be a condition. If
your past is filled with crumpled fenders, if you have a lead foot or
a long commute on a treacherous winding road, then you should get more
comprehensive coverage.
"Consumers should also be aware that they don't
have to buy the bundle [of collision and comprehensive coverage]," D
howard, said. "If your car is older, if you have a good driving record
and if there is a low likelihood that it would be totaled in an car
crash, but a high likelihood of it being stolen, you could buy
comprehensive but not collision." Seems like good advice for all of
the 1989 Toyota Camry owners reading this article this has been the
most stolen automobile in the nation for several years (it's often
stolen for parts). But we would expect that most of them on the road
have well over 100,000 miles.
At this time, a rather sobering point needs to
be interjected. Just having insurance doesn't protect you from
absolutely anything bad that might happen. First, the vehicle
insurance organizations needs to back up the claims that they make in
the fine details of the contract. TV ads show folksy adjustors at the
scenes of natural disasters passing out claims checks like coupons for
cocktail wieners at a supermarket. But, in case you haven't noticed,
real life is a bit different from TV ads. If you have an car crash,
your automobile insurance organizations will take a close look at your
claim before mailing you a check. And the check may be written for an
amount much smaller than you had hoped. For this reason, you should be
intimately familiar with the terms of your policy and call the firms
with any questions you might have.
Now that you have made several hard-nosed and
philosophical decisions, it's time to start comparision shopping.
Begin by setting aside about an hour for this task. Bring all your
records your current insurance policy, your driver license number
and your vehicle registration. Drink plenty of coffee. Have a phone at
your elbow. And, of course, power up your computer.
Begin with the web based services. If you go to
InsWeb.com or other auto insurance quote sites, you can type in your
information and get a list of comparative price quotes. The form takes
about 15 minutes to complete. If this bores you, just remind yourself
that you are saving money and you can use that money to buy something
nice for yourself. If the entire shopping process takes you two hours
to complete, and you save $800, you're effectively earning $400 an
hour.
A few things to keep in mind: (1) When you use
quote online services, you may not get instantaneous automobile
insurance price quotes. Some organizations may contact you later by
e-mail, and some that are not "direct providers" may put you in touch
with a local agent, who will then calculate a quote for you. (A
"direct provider," like Geico, sells an insurance policy to you
directly; other firms like State Farm sell car insurance through local
agents. We'll discuss the pros and cons of each later.) (2) It's not
easy to get quotes from these sites in all states if you live in New
Jersey, for instance, you'll probably find it faster to pick up the
phone, since most insurers currently don't provide online price quotes
for this state.
You can also try getting auto insurance quotes
from some of the insurance companies listed on the Edmunds.com Web
site Esurance, Geico, or Progressive. The forms will take about 10
minutes each to complete.
Of course, there are many other insurers that
you can contact online. But remember, while you're researching
organizations, make notes in a separate computer file or on a piece of
paper divided into categories. This will keep you from duplicating
your efforts. When you visit the different online automobile insurance
sites you should take note of several things:
An 800 number to call for questions you
can't get answered online
The insurance firms payment policy
(When is your payment due? What happens if you're late in making a
payment?)
Discounts offered by the insurance
firms that pertain to you
The automobile insurance organizations
consumer complaint ratio from your state's department of insurance Web
site (more on this below)
The insurance companies A.M. Best and Standard &
Poor's ratings (more on this below)
Once you have exhausted your online options,
it's time to work the phones. Those companies you haven't been able to
get an online quote from should be contacted. Surprisingly, doing this
process verbally can actually go faster than the online counterpart,
providing you have all the information regarding your driver license
and vehicle registration close at hand. When you get a price quote, be
sure to confirm the price. Also, ask them to fax or e-mail the quote
to you as a record.
While talking to the insurance companies
telephone salespeople, make sure you explore all options relating to
discounts. car insurance companies give discounts for a good driving
record, favorable credit score, safety equipment (for example,
antilock brakes), certain occupations or professional affiliations,
and more. For more guidance in this area, check out "How to Save Money
on car insurance ."
Always bear in mind that your mission isn't just
to buy the cheapest car insurance out there; it is to buy the cheapest
vehicle insurance and still receive adequate coverage and service.
"You don't want to pay to get a great deal on vehicle insurance and
then not get your car repaired after an chance event," Heller noted.
Your final selection should depend on two
things:
a. the reliability of the automobile insurance
organizations based on the criteria above;
b. the price of the quote.
We can all find the lowest premium, but it may
not be immediately obvious how to determine whether a firms is
reliable. When we say "reliable," we're talking about how the insurer
treats you, the customer. Particularly, how will the organizations
deal with you when you file a claim? Will you be paid the full amount
to which you are entitled? And will you be paid promptly?